Loyalty Growth Playbook

Where is Marketing Investment Most Valuable?

Marketing Investment In High-Impact Areas

Retail leaders are concentrating marketing investment in a smaller number of strategic growth areas.

The top investment priorities include:

•

Content marketing

•

Marketing technology platforms

•

Digital and online advertising

Where are you investing most in marketing over the next twelve months?

•

SEO and performance marketing

These investments reflect a growing focus

on customer engagement, measurable

Online advertising

56

performance, and long-term retention.

Traditional advertising

37

Content marketing

63

SEO services

52

Events

28

Marketing Technology Platforms

63

Promotional materials

35

Website costs

36

Agencies & partners

32

Contractors

21

Internal headcount

10

N ot investing at this time

3

01020304050

6 0 70

The Loyalty Growth Playbook

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