SECTION 5: developing your digital strategy
But that’s just for starters. The Livio AI hearing aid is used with the company’s Thrive Hearing mobile app to truly transform the customer experience. Key features and benefits:
By motivating hearing aid users to be physically active and socially engaged, Starkey is transitioning hearing aids from single-purpose devices into multi-purpose, multi- function ones that provide a gateway to overall health and well-being,” said Dave Fabry, Chief Innovation Officer at Starkey.
Access to real-time translation, transcription, and voice command features, making it easier for users to interact with others.
Engagement tracking to measure social engagement, including metrics on usage, other talkers, and listening environments.
Activity tracking to monitor physical activity such as steps, exercise, and standing throughout the day.
The possibility to get minor adjustments to their hearing aid through a virtual appointment.
The ability to stream phone calls, podcasts, navigation instructions, and music directly from iPhones and some Android phones directly to the hearing aid.
WINNING AT THE CHECKOUT
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