Digital Transformation Truths
“ Digital transformation is a never- ending journey, and that's really
When engaging leaders from organizations of varying sizes, a collection of prominent themes emerged.
because there is always
It Started Decades Ago & Will Continue for Decades Ahead
opportunity to streamline that
Whether labeled differently in the past or simply misrepresented, digital transformation has been consistently championed by technology leaders for decades. The notion of a "journey" is the most apt metaphor to encapsulate its enduring nature. Far from being a fixed destination, technology leaders we surveyed and spoke to highlighted that it’s an ongoing pursuit rooted in year-over-year progress. Many leaders pushed the narrative that organizations are never truly "done."
experience, to make it more
enjoyable, to delight customers,
and have them experience things
that they haven't before."
John Pelant CTO at CWT
CIO INSIGHTS REPORT
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