The Expanding Role of the CIO
The role of the CIO has evolved beyond simply overseeing IT systems.
Today, CIOs lead large-scale transformation efforts and shape
everything from data governance to cybersecurity, and even customer
experience. This shift reflects the growing importance of technology in
business success with over 85% of CIOs stating their teams play a critical
role in the company’s performance.
As organizations increasingly rely on technology to stay competitive, CIOs
are expected to drive change while managing complexity. They oversee
technical infrastructure while collaborating across departments to
ensure technology investments align with broader business objectives.
But this transformation isn’t without its challenges. In an era of economic
uncertainty, CIOs must strike a balance between leading forward-
thinking initiatives and maintaining security, continuity, and compliance.
85% of CIOs state their teams play a critical role in the company’s performance
CIO Insights 2025
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