GenAI Quick-Win Playbook for Experimentation - Concord eBook

Tactic 6: ROI Estimation & Business Impact Forecast

When to use:

Use AI for ROI analysis before pitching or implementing a test change, and right

after you have results to summarize impact. It’s especially valuable when you

need to justify experimentation resources to finance or leadership – tying

experiments to revenue, cost savings, or customer lifetime value. In enterprise

settings, this helps speed up decision-making on whether to roll out a tested

change (by showing the payoff) or whether a particular personalization

initiative is worth the effort.

Why it works:

AI is great at synthesizing data points into a coherent story. It can do back-of-the-

envelope calculations and, more importantly, articulate the business significance.

Many enterprise leaders prioritize AI projects that deliver measurable value – by

having the AI explicitly connect an experiment to value, you ensure your testing

program speaks the language of the business. This tactic also uncovers factors

affecting ROI. For example, the AI might note, “If the lift only applies to new users, the

overall revenue impact will be lower,” or “Ensure no increase in cost per acquisition,

so net ROI remains high.” These pointers are gold when assessing an experiment’s

true impact. Plus, AI’s ability to quickly iterate scenarios (e.g. “What if the lift is half of

expected?”) allows you to do sensitivity analysis with minimal effort.

GenAI Quick-Win Playbook for Experimentation

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