GenAI Quick-Win Playbook for Personalization - Concord eBook

Tactic 2

Generative Content Creation at Scale

For example:

“Here’s a generic product description: [text]. Rewrite it in three

ways – one for a budget-conscious shopper, one for a luxury

shopper, and one for an eco-conscious shopper.”

What it is:

Use GenAI to quickly produce a high volume of

The AI will return three versions that highlight different value

personalized content – such as product

propositions: price, quality, sustainability.

descriptions, marketing emails, ads, or homepage

For one-to-one personalization, provide a user profile or

hero text – tailored to different customer

scenario and ask for tailored content:

segments or even individuals. This lets you deliver

“User profile: visited 5 pages about electric SUVs, lives in city,

the right message to the right audience without a

first-time visitor. Generate a personalized homepage welcome

linear increase in content creation effort.

message highlighting relevant content or products.”

How to use it:

The output might be:

Start with a base piece of content or a template,

“Welcome! Check out the top-rated electric SUVs perfect for

and ask the AI to generate versions or specific

city driving...”

segments, personas, or contexts.

This tactic can also be used for localization and translation. You

can prompt in one language and ask for versions in others, or

specify tone and cultural nuances. The AI can adapt idioms and

examples to make content regionally relevant.

GenAI Quick-Win Playbook for Personalization

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